The business unit provides a contracting, invoicing, and issue resolution service for external laboratory users. We provide a liaison point for general practitioners who use laboratory service at Newcastle upon Tyne Hospitals NHS Foundation Trust. We facilitate the approval of requests for pathology support in internal clinical studies.
If you are a new external users would like to access the laboratory services at Newcastle upon Tyne Hospitals NHS Foundation Trust, please contact the business unit.
Contact usService agreements
The business unit manages contracting and invoicing for external users of the blood sciences, microbiology, and cellular pathology laboratories at Newcastle upon Tyne Hospitals NHS Foundation Trust.
We consider all individual requests for testing received from external service users to be a service agreement between the laboratory and the service user.
If you have not used the laboratory service at Newcastle upon Tyne NHS Trusts before or if you require a new type of service or have an increase in referral activity, please contact us to ensure we have capacity to support your requirements. The laboratory reserves the right to reject samples where prior confirmation of capacity has not been given.
We fully support a Service Level Agreement process when financial materiality and/or service complexity requires.
General Practitioners
We support general enquiries from general practitioners who utilise the laboratory testing services at Newcastle upon Tyne Hospitals NHS Foundation Trust.
General practitioners have access to order laboratory consumables through the website catalogue function, an account is needed to order consumables.
Order laboratory consumablesRequests for pathology support in clinical studies
Laboratory capacity and capability to support Newcastle upon Tyne Hospitals NHS Foundation Trust clinical studies is facilitated through the Business Unit, please see our Clinical Studies page.
Clinical studies